About this property

Prime Location: citizenM Chicago Downtown in Chicago offers a central position with Millennium Park just a 6-minute walk away. Nearby attractions include the Art Institute of Chicago and Cloud Gate – The Bean, all within 0.6 mi. Comfortable Accommodations: Rooms feature air-conditioning, city views, and modern amenities such as free WiFi, iPads, and work desks. Guests appreciate the room comfort and cleanliness. Dining Experience: The modern restaurant serves international cuisine with vegetarian options for lunch and dinner. A bar provides a relaxing space to unwind. Convenient Facilities: The hotel offers a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, luggage storage, and full-day security. Nearby Activities: Guests can enjoy ice-skating, kayaking, or canoeing in the surrounding area.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.7

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • BREEAM
    BREEAM

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Vy
    United States United States
    Tight quarters, but was easy enough for a solo work trip. Bed was enclosed by wall and windows, so imagine a very narrow room. Otherwise, very comfortable bed. Can hear street noise, but not surprising since it's in a big city. Breakfast was...
  • Jeff
    United States United States
    Cool atmosphere. Techno decor. Very friendly staff.
  • Huss
    United States United States
    The style of the Hotel is so incredibly unique and interesting, with amazing amenities and just honestly incredible staff.
  • Peter
    United States United States
    I liked the automated tablet-controlled rooms. That was fun. Expect as smaller bedroom.
  • Deysha
    United States United States
    I love how modern the hotel is. The art and vibe was immaculate.
  • Ra
    United States United States
    Excellent location, efficient check in, super clean and cozy little room.
  • Jessica
    United States United States
    The location is excellent. Close to the river walk and some really good restaurants. The staff was also super friendly and the rooftop is a great spot to relax in.
  • Adweena
    United States United States
    I love the energy of the staff and the security of the facility. CITIZENS M feels like home🥰
  • Ana
    Costa Rica Costa Rica
    Great location, friendly staff, easy check in and check out.
  • Melody
    United States United States
    Very clean. The location is excellent and close to public transit, restaurants and the river. The room is small but very clean. The bed is very comfortable.

Hotel area info

Restaurants

1 Restaurant On Site
  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of citizenM Chicago Downtown

Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Baggage storage
  • Express check-in/out
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness

Languages Spoken

  • English

House rules

citizenM Chicago Downtown takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Chicago Downtown